If you have any comments or queries about this site or any of the products featured on it, please do not hesitate to contact our Customer Care Team at our Call Centre on the numbers below, by emailing us at sales@railpassdirect.com or by post to the address below.
When you book your tickets online, we do not charge a credit card fee or a booking fee, where the total booking value is over £500 (excluding tickets where a supplement is charged). However, all bookings made through our National Call Centre are subject to booking fees of between £3 and £21 depending on the value of tickets purchased plus a 2% credit card fee for payments made using a credit card.
By Phone at our Customer Call Centre: +44(0)8700 841 413
Monday – Friday (excluding Bank Holidays) 9am – 5pm
By Post: Customer Services Department
RailpassDirect
Chase House
Gilbert Street
Ropley, Hampshire SO24 0BY United Kingdom
sales@railpassdirect.com